INTRODUCTION - Uxvortex Holdings Limited (the "Uxvortex Group") comprises multiple entities that collectively offer tools to assist designers worldwide in creating, developing, and showcasing their talents (each a "Service" and collectively, the "Services"). The various companies within the Uxvortex Group serve as data controllers for the personal data processed in connection with their respective Services (each a "Group Company" and together the "Group Companies"), referred to as "our," "we," or "us" below.
We understand the importance you place on the use and sharing of your information. This Privacy Policy outlines how the Group Companies process personal data in compliance with relevant data protection laws. This Privacy Policy details the information collected by the Group Companies when you use our Services, how this information will be utilized, and the controls you have over the collection, correction, and/or deletion of your information. It's important to note that certain third parties may potentially identify you across various sites and services over time through the information they process. However, any such processing not directed by us falls outside the scope of this Privacy Policy. We do not assume responsibility for the privacy policies, content, or security of any linked third-party websites or services. We recommend checking the privacy and security policies of each website and service you visit.
INFORMATION WE PROCESS -The nature of information processed depends on your usage of our Services. Many Services require users to establish an account, involving the collection and processing of your name and email address. Other Services may necessitate the collection of additional information. For instance, Uxvortex facilitates connections within its designer community and individuals or companies seeking their expertise. To facilitate this, Uxvortex collects payment data and other information necessary to comply with pertinent legal obligations. The subsequent table elucidates the types of information collected and the methods employed for collection. These data categories may collectively be referred to as "Your Information."
| Category | Example |
|---|---|
| Basic Account Information | To utilize our Services, Group Companies may necessitate your registration and account creation. Depending on the Service, you'll need to furnish a name and email address, and select an avatar and username. |
| Profile Information | Users engage with our Services for various purposes—some seek tools for design creation, while others join the community for inspiration or to find a suitable designer for a project. Tailoring to your needs, you might furnish additional personal information, such as your expertise area (e.g., branding and logo design) and details of completed training courses for your profile. |
| Identity Information | Certain Services, like establishing a shop on Uxvortex, may require the collection of your full name, date of birth, national identification number, photo identification, and other details for identity verification and legal compliance. |
| Payment and Billing Information | For users seeking access to specific design tools, fonts, or attending workshops, payments and billing information may be processed. Pro Uxvortex users, unlocking additional features, may provide credit card details for billing, payment processing, and transaction fulfilment. Additional information, including billing contact name, postal address, and telephone number, may be necessary for specific service provision. |
| User-Generated Content | Account creation is a prerequisite for utilizing our Services, involving the provision of a name, email address, avatar, and username. Users can enhance their profiles with custom avatars, photos, and biographical information. They may upload designs, participate in monthly playoffs, open shops to showcase goods or services, and post freelance projects or job opportunities. |
| Survey Information | Occasionally, we may request your participation in surveys for research, marketing, or support assessment purposes, storing the provided answers for analysis. |
| Contest Information | At times, we may conduct contests or promotions. If you opt to participate, we may collect Identity Information and/or additional details. |
| Messages and Other Communications | Our Services facilitate communication with us, fellow community members, or prospective freelance designers or employers. |
| Category | Example |
|---|---|
| Usage Information | We collect information automatically about the content, individuals you engage with, the features you use, and other actions taken, including applications to specific work opportunities featured on our Services. |
| Location Data | While users may voluntarily provide location or shipping details, our Services also automatically gather specific location data, encompassing your IP address and location information transmitted by your device. |
| Device Information | Data is automatically collected from your browser or device during your use of our Services, recorded in log files. This encompasses details like your unique device identifier, device attributes, signals, settings data, network information, and advertising data. |
| Information Collected Through Cookies | During your Service visits, we employ cookies and related technologies (such as clear GIFs/web beacons) to recognize the browser, identify viewed page variants, ascertain clicks on page variants, and analyse traffic patterns and service option popularity. |
| Category | Example |
|---|---|
| Updated Contact Information | We may receive details about you from various sources and incorporate them into our account records. This could include revised delivery and address particulars from our shipping partners or other channels, allowing us to rectify our records and facilitate the delivery of your subsequent purchase or communication. |
| Non-User Contact Information | Certain Group Companies offer the option to invite a friend to their Service. In such instances, the Group Company may request your friend's email address and automatically dispatch an email invitation to them. |
| User Reports | Users have the capability to report content to us, particularly if they believe it infringes on intellectual property rights or violates our Terms of Service. |
| Social Media Information | Some Group Companies obtain Your Information from social media entities like Facebook and Twitter. These platforms may transfer Your Information to us when you engage with them concerning our Services or utilize an alternative sign-in method through a social media company. |
| Analytic and Aggregator Information | Our Group Companies receive Your Information from sources like ad networks, behavioural advertising vendors, market research firms, and social media entities. |
| Category | Example |
|---|---|
| Inference Data | Certain Group Companies, select partners, social media entities, and third parties acting on our behalf generate and deduce Your Information through our observations or analyses of the data processed under this Policy. We may link this information with other data we handle about you, combining the details received directly from you and those obtained from third parties. |
The Uxvortex Group will refrain from collecting additional categories of personal information or utilizing the gathered personal information for significantly distinct, unrelated, or incompatible purposes without prior notification to you or obtaining your consent, as required by Data Protection Law.
Handling of Sensitive Personal Data -Recognizing the need for heightened protection of certain information, Data Protection Law, such as the GDPR, prohibits the processing of sensitive personal data except in specific exceptional circumstances. In India, sensitive personal data includes details about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, as well as biometric data and information about health or sexual orientation.
We are committed to not knowingly collecting or processing any sensitive personal data. However, users may choose to make such information public through our Services, such as adding a biography to their profile. Users have control over the information they share, and if they decide to make sensitive personal data public, they can delete or modify this information at their discretion.
| Consent | Lawfulness of processing |
|---|---|
Under both laws:
| Consent of provider of information is a prerequisite for the purpose of collection of information and for processing under IT Rules and GDPR respectively. |
Unlike GDPR, the IT Act does not:
| Unlike the GDPR, the IT Act does not have a provision that specifically deals with “lawfulness” of processing. GDPR lists five additional conditions on necessity of processing and also confers upon the Member States the power to introduce specific requirements for processing. Similar conditions are not mandated under the IT Act. |
Data Protection Laws worldwide, including the GDPR, grant users specific rights regarding the utilization of their personal data by companies. In alignment with these laws, our Group Companies facilitate users in accessing, modifying, and deleting the information they provide. Systems are also in place to empower you to exercise your rights concerning Automatically-Collected Information and Information Provided by Others, including the right to object to or restrict the processing of your personal data.
To exercise any of your rights, please contact the relevant company using the information provided below. Alternatively, you can update or correct specific information, such as your Basic Account Information and email preferences, by logging in to your account settings page.
You have the following options at any time:
Decline to Submit Information : You have the option to decline submitting Personal Information through the Service, although this may limit our ability to provide certain services to you.
Update Account Information : You can update or correct your account information and email preferences anytime by accessing your account settings page.
Unsubscribe from Marketing Emails : To unsubscribe from a newsletter, click the "unsubscribe" link at the bottom. Opt- out choices may be disclosed to third parties to respect your preferences in accordance with applicable laws.
Block Cookies : Some browsers allow you to configure notifications for received cookies or restrict/disable certain cookies. Disabling cookies may affect specific features using cookies to enhance functionality.
Disable Local Shared Objects : We may use local storage like Flash cookies. Your browser may enable you to disable HTML5 local storage or delete information. For details, refer to our Cookie Policy.
Withdraw Your Consent : If we process Your Information based on your consent, you can withdraw it at any time. Withdrawal may impact certain services, like linking to your device or providing specific advertising, contingent on your consent.
Ensuring the integrity and security of Your Information is a priority, and we employ suitable technical and organizational measures to protect it from unauthorized destruction, loss, alteration, disclosure, acquisition, or access.
Our Group Companies adhere to widely accepted industry standards to safeguard the personal data received, employing measures such as encryption, physical security protocols like server access controls, and limiting information access through approvals and passwords. Access to your account information, depending on the Group Company and Service, is secured by a password. It is your responsibility to select and periodically update a robust password, keeping it confidential. Additionally, you are accountable for managing access to your email communications with our Group Companies and implementing other security measures, such as logging out after using our Services.
Despite these precautions, we cannot guarantee the absolute security of information transmitted to our Group Companies, and the risk remains that your information on our Services could be accessed, disclosed, altered, or compromised by a breach of our technical or organizational safeguards. Changes in the functionality of our Group Companies' distributors, like social networks, may also affect your privacy settings. Please note that we do not assume responsibility for the functionality or security measures of any third party.
We commit to retaining personal data solely for the duration necessary to fulfil the intended purposes of its processing, including the provision of our Services. The specific storage durations are individually assessed and hinge on various factors such as:
The nature of the information and the associated processing purposes.
Adherence to any legal obligations mandating data retention, including cases where data processing is based on a Legal Obligation or until the Statute of Limitations expires concerning potential legal claims or investigations.
Necessity for Trust & Safety objectives; for instance, instances where users violate our Terms of Service may lead to account termination to safeguard other users. Under such circumstances, retaining specific personal data, even post- account termination, might be imperative.
Upon termination or deactivation of your User account, we may retain Information You Provide for a commercially reasonable duration, encompassing backup, archival, contract performance and enforcement, or audit purposes. However, this retention period will not exceed what is necessary, ensuring the accuracy and relevance of the information for our purposes. Additionally, any information in your communications to other Users or posted in public or semi-public areas of the Service may be kept indefinitely after termination or deactivation. It will, however, only be preserved within the Services where originally posted, and its use will be limited to the initial purpose.
In alignment with the dynamic growth of the Uxvortex Group, the processes involved in data processing will naturally evolve. To keep you informed and maintain transparency, we commit to updating this policy periodically to mirror these evolving practices. You will be notified of any significant modifications through the following means:
For any inquiries or concerns regarding this Privacy Policy or data protection matters related to any of the Group Companies or Services, you can reach out to Uxvortex Group's Data Protection Officer atuxvortex.3026@gmail.com. To initiate such inquiries, please utilize our contact form linked here:uxvortex.3026@gmail.com.